Safety center

Safe by design.

Eight is built around real humans, not anonymous profiles. Verification before access, mutual consent before chat, and a real team behind every report. Here's exactly how that works.

★ The five pillars

Five layers between
you and a bad actor.

Most dating apps verify nothing. Eight verifies everything before you ever see another human. Here's what we check.

🎥

Video verification

Every Eight account starts with a 30-second intro video. Reviewed by a human, not an AI. No video, no access. This is what makes catfishing structurally impossible.

💜

Mutual smile gate

You only get an 8-minute call with someone if both of you tap the smile. There is no message-spam vector on Eight. The product literally cannot be used to harass strangers.

8-minute time-box

Calls are capped at 8 minutes by default. You can't be talked at endlessly. The "panic exit" is in the top-right corner on every screen. One tap, you're out, the other person is auto-blocked.

🔒

Calls are not recorded

Eight does not record video calls. Not for moderation, not for "training", not for anything. Once the 8 minutes is over, the conversation lives only in your head. By design.

🛡

Chat unlocks last

Direct messaging is the last thing that unlocks, not the first. Both of you have to say yes after the call. The default state is "no chat", which means the default state is no harassment vector.

👁

Human review on every report

Every report gets reviewed by a real person on the Eight team within 24 hours. Not flagged-then-ignored. Reviewed, decided, actioned. Most cases are resolved same day.

★ When you report

What happens after you tap "report".

This is the actual flow. We tell you because most apps don't, and that's the problem.

01

You report. They're suspended within 60 seconds.

The reported account is auto-suspended pending review. They cannot enter another room, send another smile, or contact you.

02

A real human picks up the case.

The Eight safety team reviews every report. We look at the reported user's video, their behaviour, their history, and any context you provided.

03

We decide. Within 24 hours.

Outcome: warning, temporary suspension, or permanent ban. Most cases of harassment, impersonation, or sexual content end in permanent ban. No second chances on the serious stuff.

04

You get told what we did.

You receive a notification with the decision. You stay anonymous. The reported user does not know who reported them.

05

If it's criminal, we cooperate with police.

For threats, stalking, or sexual content involving minors, we proactively involve law enforcement. We retain the necessary records to support investigations.

★ The fundamentals

Safety checklist.

The non-negotiables, in plain English.

18+ only

Eight is for adults. Age-gating at signup, video review confirms.

100% verified humans

No one gets in without a video that a human reviews.

Block any time

One tap blocks. The other person never sees you again.

No location sharing

Your exact location is never shown to other users. City only.

No phone number sharing

Eight never shares your phone number with other users.

End-to-end encrypted DMs

Once chat unlocks, your messages are encrypted in transit and at rest.

GDPR compliant

You can request, export, or delete your data at any time.

Founders read every report

For now, while we're small, Afonso or Miguel review every escalated case personally.

★ Reach the safety team

If something feels off, tell us.

You can report any user directly in the app. For escalation or sensitive cases, email the safety team. We respond within 24 hours, every time.

💜 Contact safety
safety@eightdating.com ★ 24-hour response ★ Always confidential
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