Find answers to the most common questions about Eight, or talk to a real human.
Managing your account, profile settings, and verification.
Everything about Eight's 8-minute video connection feature.
Finding people, mutual smiles, unlocking chat.
Managing alerts and updates from the app.
Premium features, payments, refunds.
Staying safe, reporting, blocking, protecting your info.
Eight is a video love app. Wednesdays and Sundays at 8 PM Lisbon, the room opens. You record a 30-second intro video, scroll the live room, and when two people smile at each other, an 8-minute video call starts. Chat unlocks only if both say yes.
Once you mutually smile, you're put on a video call together. You have 8 minutes to talk. At the end, both of you decide whether to keep the connection. If both say yes, you can chat and meet up. If not, you both move on, no awkward unmatch.
Yes. To join Eight, you submit a 30-second video intro that's reviewed by our team. No catfish, no bots, no fake profiles. 100% real humans.
Currently Lisbon and Porto, with London launching now. More cities coming through 2026.
Yes. Eight is free to download and use. Premium adds extra features, priority placement, and longer calls.
Go to Settings, Account, Delete account, in the app. Or email support@eightdating.com.
Report any user directly in the app, or email safety@eightdating.com. We respond within 24 hours.
Yes. Available on both the App Store and Google Play.
Our support team typically responds within 24 hours.
💜 Contact support